"From our discovery phase, they've been very supportive. That bond has continued to grow."
We work in a market with many cowboys. You have to stand out in your service and communication. Legislation and regulation is a huge challenge, but those who can't get it right will probably disappear. The added value of Gree Netherlands lies in helping and actively informing. "This is coming, are you prepared for this?" The fact that they themselves are up to date and keep us as customers well informed is very valuable.
When choosing a supplier, you always come to an agreement about price. Reliability and honesty, however, is another story, both in terms of quality and service. For us, these are the most important factors in choosing Gree Nederland. A fair margin for the work we do, for a solid product from a reliable supplier.
The communication between our company and Gree Netherlands is very direct. You are helped quickly and we can tell each other what we think. And we're allowed to clash occasionally, because we know that we're both looking for the best solution. Even in the event of an emergency you know you can rely on Gree. Besides that, we just really stand behind the product.